Return & Refund Policy

🛍️ Return & Refund Policy – [Nooriah.store]

At [nexaroid.store], we care about your satisfaction. If something’s not right, we’re here to make it right.

📦 Returns

• You have 10 days from the delivery date to request a return.

• To qualify for a return:

  • The item must be unused, in original condition, and in the original packaging.

  • You’ll need the receipt or proof of purchase.

• Returns are not accepted for:

  • Final sale items

  • Gift cards

  • Personalized or custom products

  • Perishable goods (if applicable)

🚚 Return Process

To start a return, contact us at [support@Nooriah.store] with your order number and the reason for the return.
If approved, we’ll send return instructions and shipping details.

⚠️ Returns sent back without prior authorization will not be accepted.

🔁 Exchanges

Need a different size or color? Let us know — we’ll exchange eligible items based on stock availability.

💸 Refunds

• Once we receive and inspect your return, we’ll notify you of the status.

• Approved refunds are processed back to your original payment method within 5–10 business days.

• Shipping costs are non-refundable, unless due to an error on our part (e.g. wrong or defective item).

🚛 Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend a trackable shipping service to ensure your item reaches us safely.